Please note that from 1st April 2019, any new Helpdesk Tickets / Works Instructions need to be raised in in the new instance of Concerto (EstAR).

https://estar.concerto.co.uk

You will temporarily still need to access the current instance of Concerto https://concerto.leicester.gov.uk/ to check the status of any Helpdesk Tickets / Works Instructions raised up to 31st March 2019; view any historical site notes or access any existing documentation. 

If you have any questions, please email:-

Propinfo@leicester.gov.uk